Meghan Markle reportedly did not make a good impression when she first joined the royal family, according to royal experts.

“I was hearing very bad stories from early on that Meghan was upsetting people,” royal expert Penny Junor said, according to Page Six. She added that Meghan’s “showbiz-y approach” to royalty ruffled feathers, going on to say that the American actress was “not as charming as she seemed.”

“Our Royal Family are not celebrities. They are working members of a public institution,” Junor explained. “I was appalled by the Oprah interview. These are not statements that should be made for public consumption. This is the sort of thing that should happen in the privacy of a psychiatrist’s couch.”

Harry’s brother Prince William reportedly told friends that he thought Meghan had an “agenda” and felt “hurt” and “betrayed” by the rift, with the heir to the throne telling a friend his wife Kate Middleton “had been wary of Meghan from the start,” according to royal expert Robert Lacey.

Lacey claimed that William felt that Meghan was “stealing his beloved brother away from him,” and that she did not understand how the Royal system worked.

“Meghan portrayed herself as the victim, but she was the bully,” said one Kensington Palace courtier. “People felt run over by her. They thought she was a complete narcissist and sociopath — basically unhinged.”

Lacey added that it was a fight after Meghan and Harry’s trip to Australia in 2018 that sealed William’s decision to split their households,” according to The Times. Harry told Oprah Winfrey earlier this year that it was the Australia 2018 tour that was the moment “the family got to see how incredible she is at the job” while comparing her and the alleged treatment she received by the royal family to his mother Princess Diana.

The fight happened over an official email claiming Meghan was bullying palace staff, which was sent by Jason Knauf, communications secretary to the Cambridges and Sussexes, in October on 2018. Staff had already started coining the “half joke” of #freeHarry. Harry and Meghan’s spokesman has since claimed that he couple are the target of a smear campaign, and denied allegations of bullying.

Lacey claimed that William called his brother as soon as he heard about the email, but the conversation ended with Harry slamming down the phone and hanging up on him.