Angel was 25 years-old and working a restaurant job when she got pregnant. When she became too far along in her pregnancy to continue working, she was fired.
After she gave birth, Angel found herself broke and was forced to move into a homeless shelter. She had been living there for two years with her three children when “Undercover Boss” heard her story, and her life changed forever.
Angel’s work ethic helped to land her a job at Modell’s Sporting Goods in New York City. The video below this story opens with Angel training up a new employee called Joey. She had no idea that “Joey” was actually Mitchell Modell, CEO of the sporting goods giant.

Mitchell went undercover as Joey to see if things were happening in his company that could be changed, and once he heard Angel’s story, he knew that he had to do something to help her.
“My first impression with Angel is that I’m blown away,” Mitchell said. “She understands how important customer service is and it’s great to see, as CEO, things that I totally believe in are being filtered down to the store level.”

Angel had some powerful words to comfort “Joey” when he told her he applied for the job at Modell’s Sporting Goods when his pizza shop closed down.
“Joey I think you’re very brave and I think sometimes you may have ups and sometimes you may have downs,” she said. “As long as you drive yourself you’re going to be fine.”
Angel then shared her own story, moving Mitchell to tears.
“I’m the one who decides how much our associates are paid and to learn that one of our employees is homeless makes me sick,” he said.
At the end of the episode, Angel learned that she had been working alongside the CEO the whole time, and Mitchell told her that she was such an exceptional employee that he wanted to promote her to assistant manager. He then gave her a $14,000 annual raise!

And he didn’t stop there! Mitchell told Angel that he was going to move her and her kids out of the homeless shelter!
“I want you to move out of there immediately, like tonight,” he said.
Angel was brought to her knees and she burst into tears when she heard what Mitchell had to say! This just goes to show that hard work really does pay off!
Check out the emotional video below!
https://www.youtube.com/watch?v=2SCiQbxxcx4
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